Katie Ashcraft

Customer Support Representative

Katie Ashcraft has spent the last 6 years in Customer Service and Account Management. She is a creative problem solver and enjoys connecting with the people she services.

Katie’s strong customer service skills come from working in retail, while in High School and when attending College and later when she joined the Sales division at Colortree Group.

While at Colortree Group, Katie held the role of Customer Service Representative and then quickly moved into the role of Account Manager. Those roles gave Katie a strong foundation for servicing and anticipating client needs, as well as the ability to proactively make recommendation and cross sell, creating a positive customer experience.

In June 2016 Katie joined Ashcraft Insurance to support the growth and success of both her Uncle and Great Uncles’ agency. Since becoming part of the team, Katie has been working in a Customer Service capacity learning the insurance industry, with a goal of becoming licensed, and taking on an active role in the growth of the agency.

Katie is a lover of animals, the water, and country concerts. She likes to spend some of her free time at her grandparents’ home in Walkerton VA, with her dog, Harper, a Red Leopard Catahoula and anything in the sunshine on the Mattaponi River with her friends.